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Your Brand's Growth Problem Isn't What You Think It Is with Jensen Savage


“Everybody in your organization has to be aligned… or it all starts to break down.”

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Your Brand's Growth Problem Isn't What You Think It Is with Jensen Savage

If you’ve been muscling your way through growth and wondering why it still feels so hard, this episode is for you.

Jensen Savage, founder of Savage Growth Partners, breaks down the true cause of stagnation in business: misalignment.

In this conversation, we explore why brute force can’t scale and how systematizing your customer journey can unlock powerful, sustainable growth. Jensen and Rain dig into the often-ignored “connective tissue” between marketing, sales, and operations and show how storytelling is more than messaging and communication—it’s infrastructure.

Whether you're a founder, marketer, or small business owner, this episode will help you rethink what’s actually holding you back.

In the episode, you will learn to:

  • Understand why growth stalls even when you’re doing everything “right”

  • Uncover the unseen gaps in your customer journey that silently kill momentum

  • Map your marketing to metrics that matter most for service-based businesses

  • Build systems that turn handoffs into high-performance links

  • Use story-driven alignment to unify your brand from sales to operations




“Everybody in your organization has to be aligned… or it all starts to break down.”

- Jensen Savage



If you want to learn how to prevent your brand story from falling apart at the transition stages, this is the episode for you!



Loved this episode? Leave us a review and rating here:

https://podcasts.apple.com/us/podcast/the-storytelling-lab/ 

https://open.spotify.com/show/4lzDYE3HbAwTSmUYBXuMZp




Some of the highlights of the episode:


  • 00:00 – Cold Open: Why Your Business Might Feel Stuck

  • 01:05 – Welcome and Intro to Jensen Savage

  • 03:14 – What Fulfillment Looks Like in Her Work

  • 04:52 – The Human Side of Business Growth

  • 06:46 – Learning Alignment During COVID

  • 09:30 – Defining the Transformation You Offer

  • 11:01 – Why Motivations Matter More Than Metrics

  • 12:30 – Where Most Businesses Get Misaligned

  • 14:33 – Broken Systems vs Sustainable Systems

  • 16:48 – How to Audit and Optimize Your Resources

  • 19:04 – Business Lessons from Connective Tissue

  • 20:45 – Mapping the Customer Journey

  • 22:22 – Breaking Down the Savage Growth System

  • 24:25 – The Role of Storytelling in Business Infrastructure

  • 26:18 – Airbnb’s Project Snow White and Storyboarding Customer Experience

  • 28:29 – Metrics That Matter Most

  • 30:30 – Deeper Connections Drive Growth

  • 32:32 – How Relationships Influence Retention and Referrals

  • 34:44 – Building Elasticity Into Your Brand

  • 36:41 – Low-Resource Brands and the Power of Touchpoints

  • 38:46 – Advertising with Emotional Resonance

  • 40:10 – Always Be Advertising (Wisely)

  • 42:08 – Feedback Loops and Messaging Evolution

  • 43:51 – Where to Start with the Savage Growth System

  • 45:22 – Wrap-Up and Final Reflections


As always, I hope you enjoy the episode!

Rain



Follow Jensen on:




For more storytelling tips and tricks,


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